Delivery and Returns
GENERAL SHIPPING POLICY
The Dyns Jeans website dynsjeans.com is pleased to offer three different shipping methods. We have Standard Shipping, Two-Day Shipping and One-day Shipping options available. Please allow at least one(1) business day for processing including Two-Day Shipping and One-day Shipping. Packages are only delivered weekdays, including Two-Day Shipping and One-day Shipping.
SHIPPING AND HANDLING FEES
Within the 48 contiguous states:
a) FREE Standard Shipping on order $50 or more. $5.00 Standard Ground on orders under $50
b) For orders up to $100.00 – Two-Day Shipping $8.35, Next Day Shipping $13.95
c) For orders over $100.00 – Two-Day Shipping $6.95, Next Day Shipping $9.95
At this time we are unable to offer Two-Day Shipping and Next Day Shipping to Hawai'i, Alaska, or Puerto Rico
Please note that orders shipping to A/D/FPO boxes, Hawai'i and Puerto Rico may take up to four(4) weeks for delivery.
During periods of increased traffic such as our Black Friday 5-Day Sale, packages may require more than one(1) business day to process shipment. Please allow up to five(5) business days during such periods.
30 DAY HASSLE-FREE RETURNS FOR USA CUSTOMERS
Try your Dyns Jeans and make sure you get the very best jeans for your needs. If not, you can return your purchase up to 30 days from your order date. If you’d like a different model or another style, please select an exchange option. If you choose this option, we will prepare exchange product for you in advance and release the shipment as soon as your return is checked in. Your exchange product will be booked for you all the time and will not be available for sale.
Dyns Jeans retail stores are unable to accept returns or exchanges at this time.
a) Click the button below and fill in the form
b) Check your mail - we will send you all instructions how to pack, label and ship your jeans.
APO, FPO and PUERTO RICO CUSTOMERS
a) Please contact customer service at firstname.lastname@example.org to make a return.
Please keep your tracking number for reference. Once we receive your product at the warehouse, it may take 3-5 days to process the return. You will receive an email confirmation when your account has been credited Thank you.